Got Questions
How many years have you been managing properties?
What types of properties do you specialize in?
What is unique about Synergistic Property Managers?
Unlike REALTORS®, Florida does not require formal training or additional licensing for Property Managers. At Synergistic Property Management, we have created a curriculum based on decades of experience. Our training focuses on elevating the day-to-day management of the property. We leverage relationships and state-of-the-art software to provide exceptional customer service for property owners and tenants.
What are your fees?
Transparency is an essential value to Synergistic Property Management. Contact us today to discuss your specific situation.
Do you require a processing or set up fee?
No.
How will I receive my rental funds?
Rent funds are distributed to property owners via EFT.
How am I notified of maintenance expenses?
Our online maintenance portal allows you to review maintenance on the property. Larger repairs needed will be discussed with you to determine the best approach.
What is your tenant screening process?
A comprehensive tenant screening process is critical. We understand that a problematic tenant can be costly in terms of time, money, and frustration. While no background check can eliminate risk, our screening process will substantially lower the possibility of future problems ~ we do our homework. Once an application is received, our process includes:
- Photo ID verification (applications are required for those over 18 living on the property)
- Both national and state background checks, including sex offender, terrorist, and criminal checks
- Credit report check, including score, comprehensive payment history, and past evictions
- Full review of any accounts in collections or judgments filed
- Verification of current employer
- Obtaining copies of current bank statements if self-employed
- Confirmation of rental history, including contact with previous landlords concerning payment history, property conditions, and nuisance issues.
What is your tenant retention rate?
We have many properties with long-term tenants.
Do you have an in-house maintenance team, or do you use outside contractors?
We have a comprehensive database of proven and vetted licensed and insured contractors.
How often will I receive updates on my property?
You can access an online portal with details on your property.
How quickly do you respond to owner inquiries?
Do you adhere to the Fair Housing Act?
Yes, Compliance is a priority.
How long does it typically take to fill a vacancy, and what is your average duration?
As with Real Estate, the market and conditions dictate days on the market.
What is your process for collecting rent and handling late payments?
When can I expect to receive rent?
We process between the 6th-10th of the month. Owner monies would be disbursed during that time.
How do you market vacant properties?
What technology do you use to manage properties?
Let us show you how
Synergistic Property Management
can help you with your property.
